Homepage › Privacy Policy
Privacy Policy
This policy explains what information Vakif Financial Bank collects, how it's used, and the choices you have. Last updated August 2026.
Information we collect
We collect information you give us directly — such as your name, contact details, and identification documents when you open an account — along with information generated as you use our products, like transaction history and login activity.
How we use it
Your information is used to provide and secure your account, process transactions, meet legal and regulatory obligations, and — where you've agreed — to let you know about products that may be relevant to you.
How we protect it
Your data is encrypted in transit and at rest, access is limited to staff who need it to do their jobs, and our systems are monitored around the clock for suspicious activity. See our Security page for more detail.
Your rights
You can request a copy of the data we hold about you, ask us to correct inaccuracies, or ask us to delete it where we're not legally required to keep it. Contact us using the details below to make a request.