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Keeping you safe
Your money and data, protected around the clock
A look at how we secure your account, and what you can do to stay a step ahead of fraud.
How we protect you
Built-in, always-on protection
256-bit encryption
Every session between your device and our servers is encrypted end to end.
Two-factor authentication
A second verification step for login and sensitive transactions.
24/7 fraud monitoring
Automated systems flag unusual activity the moment it happens.
Instant card lock
Freeze a lost or stolen card in seconds from the mobile app.
Deposit protection
Eligible deposits are protected up to the statutory limit.
A human when you need one
Our fraud team is reachable any time something feels wrong.
Stay ahead
How to protect yourself
- We'll never ask for your full password or PIN by phone, email, or text.
- Don't click links in unexpected messages — type our address directly instead.
- Use a unique password for online banking, and turn on two-factor authentication.
- Review your transactions regularly and report anything unfamiliar right away.
Think you've spotted fraud?
Lock your card instantly in the app, then reach our security team directly.
0850 222 0 724 Contact Form